Boost Mobile upgrades texting platform on iDEN network
with all the emphasis on CDMA phones on the Boost Mobile network lately, I’m glad to hear something/anything about the iDEN side of things. Especially since I’m an iDEN subscriber myself! According to a recent posting on Boost’s facebook page, Boost/Sprint finally got around to upgrading their text messaging system to help resolve issues users had with texting. You may remember problems of delayed or lost text messages for those on Boost Mobile last year. The issues stemmed from the old iDEN network not being equipped to handle the massive influx of new subscribers wanting to take advantage of the $50 unlimited plan. Oh, and apparently iDEN wasn’t originally designed for things other than voice transmissions. Anyway, the Boost rep on facebook reassures us that we should no longer be seeing any delays/issues with texting.
—
here’s what was posted on FB:
Well folks, a few of you were waiting on some official answers into what we’ve been doing to enhance iDEN network texting. Here it is, hot off the press:
Since we launched Monthly Unlimited on our iDEN (walkie-talkie phones) network last year, our text messaging volume has grown by immensely massive levels. Text messaging performance was impacted, and we’ve been working extremely hard since then to improve the experience for our users on that network.
Last month, we completed the last major migration of all Boost iDEN messaging traffic onto an entirely new messaging platform/system. A large amount of resources were dedicated to this important task, as the customer experience is the main priority for our company. Since then, iDEN messaging, according to our nationwide monitoring, has never been better due to our massive efforts. In short: All iDEN network customers should have seen significant improvement in text messaging over the last few weeks!…
So yes, as of a few weeks ago, almost all iDEN users have been moved onto an expensive new texting platform. You should see improvments at this point!
—
Related posts:
The motorola i1 is a good phone, but the iden network seems really slow on the internet access side. You actually have to rely of WIFI to get a good connection. My old boost phone had better internet connection, but far less features than this one does.
- spam
- offensive
- disagree
- off topic
Likeboost texting still horrible....i still have to wait anywhere from 3 to 5 minutes to wait for the download...im thinking about switching to page plus for unlimited everything for 39.99...page plus is from verizon so they should be way better than boost
- spam
- offensive
- disagree
- off topic
LikeAs a Boost user of two years I have experienced the worse of the texting issues from last year and have noticed some improvements of recent. Having said that, it seems as if the coverage area for the iDEN side has been somewhat decreasing. Locations where I had solid signal in 2009 now are marginal at best. I am exploring other vendors such as ABCO Mobile which is offering unlimited everything, plus roadside vehicle assistance, no credit check or contracts for $39.95 per month. Supposedly it will be on Sprint CDMA. They are scheduled to launch 05-15-10. http://bit.ly/abcom312
- spam
- offensive
- disagree
- off topic
LikeI switched from Boost to Straight Talk because of some coverage problems, but MOSTLY because of texting delay/drops.
Straight Talk has been giving me problems accepting different credit cards, and despite their quick texting and unlimited plan, their customer service has cost me my phone number, and hours of my life.
How much improved is the new texting service? I'd gladly switch back to Boost if that issue has been resolved.
- spam
- offensive
- disagree
- off topic
Like